LWB Community


And the Survey Says….

As with any care-giving home, it is important to track resident satisfaction on a regular basis. Therefore, since Anhui Cleft Healing Home has now been open for a little over one year, we felt it was important to make sure our babies have been totally satisfied with the quality of their lives and the care they receive at our cleft home.

As a part of our Resident Satisfaction Survey, the following question was posed to nine of our current cleft home babies: “Are you happy a cleft home was made just for you?”

As with most surveys, the responses varied. However, the overwhelming response was a resounding “YES” and “SMILES” all around! View the results below for yourself!!

Landri, the oldest baby at our home had this to say, “ACHH is outta this world!”
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Cambree, our most recent newcomer, tells it to us straight, “Uhhh…if you can’t tell from the happy expression on my face…this house is TOTALLY awesome!”

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Drew states his reply simply, “Duh, yea!”

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From Gavin, our resident baby who has experienced the biggest transformation of his life had this to say, “Yep…all the love you could ever need. Gosh Mom, did you have to?”

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Michael, one of our most senior house residents, had no problem giving us his input with these two comments, “All hands up…this place ROCKS!”

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“We got some of the smartest babies graduating from ACHH,” states Michael as he reads the Anhui Daily Newspaper every morning with his rice cereal and milk.

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“You don’t get chubby arms like this just anywhere. These are ACHH Baby Fat Rolls…the best around town!” replies Pamela, who is currently the reigning champion as the biggest baby in our cleft home.

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Looking very calm, cool, and collected, Neil’s response is very obvious, “Dude…this place is Numero Uno—that’s #1 for those of you who aren’t bilingual.”

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Haley, our persistent beauty sleeper, had this to say as she dozed, “Are you kidding…ACHH is the best place ever to catch some major ZZZZZ’s.”

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And last, but of course not least, our sweet little Nancy, who was just moved to the hospital to receive her life changing cleft lip repair, had this to say about her life in the cleft home, “Can’t you tell ACHH is everything a baby could ever ask for…they even give amazing haircuts…just look at my latest “do!”

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So, as you have heard for yourselves, “straight out of the mouths of babes,” we have very happy, satisfied babies at our cleft home and we just couldn’t be more thankful to everyone who plays a part in the lives of these very special children! Above all, our hope and dream would be that one day all cleft-affected babies might have the opportunity to experience this happiness, to thrive under the personal nurturing care of nannies, and to be abundantly loved in an amazing cleft home!

Trish Gerber is the Anhui Cleft Healing Home Coordinator. She lives with her husband, Shon, and four children in Kansas. Her youngest child was adopted from Anhui, China in 2008 and received the gift of a cleft lip repair from LWB in 2006. They await their fifth child, a son, from Maoming, China.

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